Work
Real World Analytics
Bringing AI to business intelligence that drives real decisions
Helping RWA embrace generative AI to transform how their clients across Pharmacy, Automotive, and Wholesale interact with complex data — strategy, technology evaluation, and agentic UX concepts that shape their AI roadmap.
The client
Real World Analytics (RWA) is a data analytics company that empowers businesses in Pharmacy, Automotive, and Wholesale to make better decisions. Processing over 1.4 million automated reports yearly across thousands of locations, RWA turns complex, siloed data into real-time actionable insights. As generative AI began reshaping what's possible in data interaction, RWA saw an opportunity to fundamentally change how their clients access and act on insights.
The challenge
RWA's clients deal with vast amounts of data from multiple sources across complex industries. Making those insights truly accessible — not just visible, but intuitive and actionable — requires rethinking the user experience through an AI lens. RWA needed a strategic partner with deep generative AI and product expertise to help them evaluate the right technologies, prioritize what to build, and concept how agentic experiences could make their platform smarter.
Our approach
We serve as RWA's strategic AI partner, helping them navigate what generative AI means for business intelligence. Together we evaluate technologies, review development approaches, concept agentic experiences, and shape their AI roadmap — ensuring RWA invests in the capabilities that will make the biggest difference for their clients across all sectors.
What we deliver together
Technology evaluation
Hands-on assessment of AI tools, models, and platforms — helping RWA cut through the hype and choose the right technologies for their data-intensive platform.
Solution concepting
Concepting agentic experiences and AI-powered interactions that make complex business data across Pharmacy, Automotive, and Wholesale genuinely accessible and actionable.
Strategic guidance
Ongoing advisory on AI roadmap priorities, build-vs-buy decisions, and development approaches that help RWA move fast without losing focus.
What clients say
Intentface has been fundamental in building our agentic features and understanding what to focus on.
John Hogan
Co-founder & CEO, Real World Analytics
Having a partner with experience in deep technical implementation and agentic experience design to bounce ideas and concepts off gives us real confidence in the decisions we make.
Jonathan Devitt
CTO, Real World Analytics